Privacy Policy

àiam Global Ltd.

Last Updated: 2026

àiam Global Ltd. (“we,” “our,” “us”) is committed to safeguarding your personal information and ensuring full transparency regarding how your data is collected, used, stored, and protected. This Privacy Policy outlines how we handle your information when you visit our website http://www.aiam-aiam.com, purchase our products, enroll in our courses, or interact with our services.

By using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers; we do not store full payment card numbers)
  • Account login details
  • Any information submitted via forms, applications, surveys, or community platforms

1.2 Automatically Collected Information

When you access our Website, we may automatically collect:

  • IP address
  • Device information
  • Browser type and version
  • Website usage data and analytics
  • Pages visited, time spent, and referring websites
  • Cookies, tracking pixels, and similar technologies

1.3 Information from Third Parties

We may receive information from:

  • Payment processors (Stripe, PayPal, etc.)
  • Social media platforms if you connect accounts
  • Marketing and analytics partners

2. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and manage our services, courses, and products
  • To process payments and deliver orders
  • To create and maintain your user account
  • To communicate with you, including customer support and administrative messages
  • To send marketing communications, newsletters, and promotional offers (you may opt out at any time)
  • To improve our Website, user experience, and service quality
  • To comply with legal obligations and regulatory requirements
  • To protect our Website, business operations, and users from fraud or security threats

We will only use your information where we have a lawful basis, including consent, contract performance, legitimate interests, or compliance with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember preferences
  • Support marketing and retargeting

You may disable cookies through your browser settings, but some features of the Website may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers (payment processors, hosting services, email marketing tools, analytics platforms)
  • Legal authorities, when required by law
  • Business partners, when necessary to provide services you have requested

All third parties are contractually required to keep your information confidential and secure.

5. International Data Transfers

Your information may be stored or processed in countries outside your residence, including Hong Kong and other jurisdictions where our service providers operate.

We ensure all transfers comply with applicable data protection laws (e.g., GDPR standard contractual clauses).

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted connections (SSL)
  • Restricted access to personal data
  • Secure storage practices
  • Regular monitoring for vulnerabilities

However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Deliver our services
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Where possible, data is anonymized or securely deleted when no longer needed.

8. Your Rights

Depending on your jurisdiction (including GDPR regions), you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Opt out of marketing communications

To exercise your rights, please contact us at info@aiam-aiam.com.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it promptly.

10. Third-Party Links

Our Website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website after modifications constitutes acceptance of the updated policy.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

àiam Global Ltd.
Email: info@aiam-aiam.com
Website: http://www.aiam-aiam.com